Aaron Kline

Vice President of Innovation and New Ventures
ID Analytics

Aaron Kline is Vice President – Innovation and New Ventures at ID Analytics. He leads the company’s efforts to innovate and build new solution to support clients’ growth while minimizing risk. Previously, Kline served as Director, eCommerce Solutions for ID Analytics, spearheading the company’s efforts to reduce online and card-not-present fraud. His extensive digital and software background enables Kline to balance the need for optimal user experiences with the requirements of fraud management. Prior to joining ID Analytics, Kline led the New Business Initiatives Team within the Consumer Group at Intuit. In addition, he held leadership roles at Provide Commerce, including leading ProFlowers International, organic growth initiatives, and various M&A activities. Kline has also held various operating roles at Cox Communications, HD Supply, and The Home Depot. Kline holds a BA and MBA from Emory University.

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It’s All About Experiences: How To Be High-Tech And High-Touch

Thursday, March 12th, 2015

09:50 Simplifying Digital Account Enrollment

Modern consumers expect a frictionless, easy new account enrollment experience. Whether in-person, online, or via call center, consumers want a simple and safe sign-up process. At the same time, enterprises need to maximize new account enrollments without introducing additional risk. As consumer expectations increase, is your business providing a simple and seamless customer experience?

In this session we will cover:
• Managing the shift to digital account enrollment while mitigating fraud risk
• Providing a seamless consumer experience by eliminating friction
• Addressing a prevalent problem - low application and enrollment completion rates, particularly in the mobile channel