Damian Warren

Damian Warren is Senior Vice President, Omni-Channel Strategy at SunTrust. He is focused on defining the role of Digital in the future of Retail Banking, including how it will integrate with other Retail Banking channels. Damian is responsible for leading efforts on self-service awareness, adoption and migration, including the intersection between digital capabilities and the traditional role of Branch and Contact Center. In addition to his focus on driving self-service, he is also providing thought leadership on digitally assisted sales and the incremental revenue opportunity it provides. 

Prior to his current role, Damian had direct responsibility for the Consumer Channels and Consumer Product Project Management Organizations. His team was accountable for the investment, prioritization and execution of a strategic portfolio of projects. Damian also spent time in Contact Center operational roles where he provided internal consulting support.

Damian joined SunTrust in 2006 from Hewitt Associates where he had day to day operational responsibility for pension and health and welfare outsourcing engagements with Fortune 500 clients.

Mr. Warren earned his undergraduate degree from Georgia Tech and M.B.A from Georgia State University. He currently resides in Atlanta with his wife Callie, and their three children.