Jennifer Marshalek

Jennifer Marshalek serves as the Enterprise Chief Digital Officer at Nationwide, one of the largest and strongest diversified insurance and financial services organizations in the U.S.

In this role, Jennifer oversees business across all of Nationwide’s digital platforms, including Nationwide.com, mobile applications and enterprise digital assets. Her team is responsible for the development of online sales capabilities and self-service offerings, as well as the ongoing research and dedicated efforts to enhancing Nationwide’s customer experience.

Jennifer has more than 20 years of experience in a variety of sales, project management and leadership roles, most recently serving as the Vice President of Direct Sales, where she was responsible for the sales, retention and self-service functions within Nationwide Sales Solutions(sales contact centers) and the Internet. Prior to this role, Jennifer held the position of Vice President of Internet and Consumer Technologies, in which she managed strategic planning and business execution for Nationwide.com, Titan.com, Allied.com and Nationwide’s mobile applications.

Jennifer began her career at Nationwide in 1994 as an associate agent in Wilmington, Ohio, also spending time as a Liability Claims Representative in Cincinnati and Columbus, Ohio. She holds her bachelor’s degree in business management from Otterbein College, as well as her Associate in Claims (AIC) and Chartered Property Casualty Underwriter (CPCU) designations.

Outside of work, Jennifer is passionate about serving on the board of “A Kid Again,” a non-profit committed to offering fun-filled activities for children with life-threatening illnesses, as well as support for their families.